FAQs

1. What products does Lahore Electronics sell?

We offer a wide range of home appliances and consumer electronics, including Air Conditioners, LED TVs, Washing Machines, Refrigerators, Geysers, and other essential home solutions from trusted brands like Haier, Dawlance, Kenwood, Orient, TCL, and Panasonic.

2. Are all products genuine and warranty-backed?

Yes. All products sold by Lahore Electronics are 100% genuine and come with official brand warranties. Warranty coverage depends on the product and brand.

3. How can I place an order?

You can place an order directly on our Shopify store by adding products to your cart, proceeding to checkout, and completing payment using our secure payment options. Cash on Delivery (COD) is available in selected areas.

4. What payment methods do you accept?

We accept all major credit/debit cards, online bank transfers, and Cash on Delivery (COD) in eligible locations. All payments are processed securely.

5. How long does delivery take?

• Standard delivery across Pakistan is 2–5 working days.

• Orders are processed within 1–2 working days.

• Delivery may vary due to location, courier service, or unforeseen events.

6. Can I track my order?

Yes. Once your order is shipped, we will provide a tracking number via email or SMS to help you monitor delivery status.

7. What is your return policy?

You can return products within 2 days of delivery if they are unused, unopened, and in original packaging. Returns must include all accessories, manuals, warranty cards, and invoices. Some items may not be eligible for return, such as used products or items damaged due to misuse.

8. How do I request a warranty claim?

To request warranty service, provide your original invoice and warranty card (if issued). Warranty coverage is handled by the authorized service center of the respective brand. Lahore Electronics can guide you to the nearest service center.

9. Do you offer installation services?

For products that require professional installation (e.g., Air Conditioners, Geysers), we recommend using an authorized technician. Improper installation may void the warranty.

10. How can I contact Lahore Electronics?

For any queries, support, or assistance, you can reach us at:
📧 Email: info@lahorelectronics.pk
📞 Phone: +92 320 4416564
📞 Phone: +92 323 734 3362